Privacy Policy
Effective February 23, 2026
1. Information We Collect
Account information: When you create an account, we collect your name, email address, and password.
Farm data: Data you enter into the platform, including grain contracts, field plans, cost records, crop insurance details, and other farm management information.
Usage data: We collect information about how you use the Service, including pages visited, features used, and interaction patterns.
Device information: Browser type, operating system, and device identifiers collected automatically when you access the Service.
2. How We Use Your Information
We use your information to:
- Provide and maintain the Service
- Process payments and manage subscriptions
- Power AI features like the Farm Assistant (your data is used to generate responses specific to your farm)
- Send transactional emails (account confirmation, password resets, billing receipts)
- Improve and develop new features
- Respond to support requests
3. Cookies and Analytics
We use Google Analytics (GA4) to understand how visitors use our website. Google Analytics uses cookies to collect anonymous usage data, including pages visited, session duration, and referral sources. This data is aggregated and does not personally identify you.
You can opt out of Google Analytics by installing the Google Analytics opt-out browser add-on.
4. Data Sharing
We do not sell your personal information or farm data to third parties. We share data only with:
- Stripe: For payment processing
- Cloud infrastructure providers: For hosting and data storage
- AI model providers: Farm data sent to AI models for generating Farm Assistant responses (processed per their data processing agreements)
We may disclose information if required by law or to protect the rights and safety of our users and the public.
5. Data Security
We use industry-standard security measures to protect your data, including encryption in transit (TLS) and at rest. We perform automated daily backups. While no system is completely secure, we take reasonable steps to protect your information.
6. Data Retention
We retain your account and farm data for as long as your account is active. If you delete your account, we will remove your personal data within 30 days, except where retention is required by law or for legitimate business purposes (e.g., billing records).
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your account and associated data
- Export your farm data
To exercise any of these rights, contact us at info@kernelag.com.
8. Children's Privacy
The Service is not directed to individuals under 18. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify users of material changes via email or in-app notification. The "Effective" date at the top of this page indicates when the policy was last revised.
10. Contact
If you have questions about this Privacy Policy, contact us at info@kernelag.com.